Requesting shim support

If the shim isn't doing what it's supposed to, here's a simple shell script that can help us diagnose the problem. (Review the source code and log output to ensure that it does not contain privileged information.)

curl -# | bash

Please attach the debug.log output file to your bug report.

NOTE: the debug.log contains confidential, non-anonymized data, including your company and project name and ID.