Jump Cloud LDAP Configuration

Userify Enterprise works with LDAP servers such as Jump Cloud® using standard LDAP (RFC4511) over TLS.

This document explains how to configure Userify Enterprise to authenticate using Jump Cloud as an external LDAP service.

LDAP Host

For Jump Cloud, set the LDAP hostname to https://ldap.jumpcloud.com.

LDAP User and Password

Be sure to set a standard, non-administrative user (just the username, without the @realm.com) for your sync user. It's best that this be a dedicated, non-human user account. This user ID will log into the LDAP server and check the validity of other user accounts. (It needs no special access to do this.)

LDAP Base DN

For Jump Cloud, use the following DN with no spaces. Replace YOURORGID with the hexadecimal string that Jump Cloud created for your organization:

ou=Users,o=YOURORGID,dc=jumpcloud,dc=com

LDAP Username Login Template

For Jump Cloud, use the following with no spaces. Replace YOURORGID with the hexadecimal string that Jump Cloud created for your organization. Do not remove or modify the string USERNAME. The USERNAME string will be replaced by Userify when authenticating your users.

uid=USERNAME,ou=Users,o=YOURORGID,dc=jumpcloud,dc=com

LDAP Search Filter

For Jump Cloud, use the following with no spaces. Replace YOURORGID with the hexadecimal string that Jump Cloud created for your organization. Do not remove or modify the string USERNAME. The USERNAME string will be replaced by Userify when authenticating your users.

(&(objectClass=inetOrgPerson)(uid=USERNAME,ou=Users,o=YOURORGID,dc=jumpcloud,dc=com))

Get Help

Configuring LDAP can be a challenge. Please reach out to support@userify.com for free assistance.